Terms & Conditions


YogaConcept.com (hereafter “the website”) is published by the company Yoga Concept, a French limited liability company, with a capital of 147500 Euros, with its headquarters at 123 rue de Turenne, 75003 France, registered with RCS Paris under the id number 519235691, international VAT number FR90519235691 (hereafter “Yoga Concept”). All orders processed through the website are subject to the present terms and conditions of sale. Yoga Concept reserves the right to modify or alter these terms at any time, the version of the general terms and conditions that appears on the website www.yogaconcept.com at the time the order is placed applies to the transaction.

I. The Customer

The Customer declares to be an individual of at least 18 years of age and to have a legal capacity or parental authorization to place an order on the website. While filling in personal data, the customer must make sure the compulsory information is correct and complete. In the case of an error in the destination address, Yoga Concept cannot be held responsible for the impossibility to deliver the product(s). Yoga Concept maintains the right to cancel any order should the customer's IP address be located in a different country from the billing and/or delivery address.

II. The Products

The Products available for sale are those described on the website. Yoga Concept presents and describes the products with the greatest care in order to best inform the customer. However, it is possible that non-substantial errors appear on the website, which the customer acknowledges and accepts.
Under all circumstances, in the case the delivered product does not correspond to its website description, the customer may either use their retraction right or exercise the Yoga Concept compliance warranty. Yoga Concept will then proceed to either exchange the product or reimburse the price (in whole or in part) that may have been billed.

III. The Order

An order is placed by a confirmation click which is equivalent to a signature. The information supplied by the purchaser is legally binding. In the event there is an error in the information relating to the addressee, Yoga Concept is not responsible for the impossibility to deliver the product. Yoga Concept confirms the client's order by electronic mail to the e-mail address that the client has provided. The sale is finalized at the time of this confirmation of purchase. We advise that you save or print out the order form that is sent.

IV. Price and Shipping Costs

Our prices are listed in Euros TTC (tax included). The price guaranteed to the buyer, is the one indicated on the product form on the date the order is accepted by Yoga Concept. Yoga Concept reserves the right to modify, their prices at any time.
The shipping of items ordered in France and abroad are at the expense of the Customer. The cost of shipping is progressive according to weight and is billed starting at € 10.00 in France, regardless of the number of items. The Customer absent at the time of delivery has 15 days to retrieve their package at the post office, after 15 days, all unclaimed packages will be returned to Yoga Concept. If the Customer still wishes to receive the products, they must repay the shipping costs.

V. Delivery

After the order has been validated by Yoga Concept the products will be delivered to the Customer by Colissimo Expert which requires a signature on delivery. The average delivery time is from 3 to 6 working days according to stock availability as of the day payment is received. The order may not be cancelled or reimbursed due to shipping delays. Each delivery is considered completed once the product has been delivered to the Customer by the transporter (delivery recorded by the transporter's control system). The addressee is responsible for verifying the items upon delivery and expressing any reservations or complaints that may appear justified. IMPORTANT (Decree n°99-269 of April 6,1999 – art 7): The transporter is responsible for the acts of loading and unloading the package from the moment they take the package up to the time of delivery , which for individuals means the doorstep of their residence.The transporter is not obligated to leave the delivery at the door or inside the residence. It is YOUR responsibility to verify the condition and contents of the package in front of the transporter, to refuse them in case of dissagreement or to mention on the slip the items that are missing; failure of which no future claim can be made.

VI. Payment

Payment of the items ordered on the website Yoga Concept and the cost of shipping will be in Euros as follows:

Credit Card

Payment made online with a credit card CB, VISA, MASTERCARD, AMERICAN EXPRESS, AURORE, COFINAGA and 4 ETOILES. We use one of the most reliable secure systems available for the internet, Paypal (www.paypal.com). Payment by credit card is a crypted system in which solely Paypal has access to your confidential information (card number and date of expiration). This information is not given to Yoga Concept and is not accessible by third parties.
The order will be considered effective following the approval of the payment center and the sending of an email by Yoga Concept to the Customer confirming the order. In the event of refusal, the order will automatically be void and the Customer informed by email, letter or phone. Yoga Concept reserves the right to refuse all orders from a client with whom their is a law suit.


Those with a paypal account may pay directly with their account.

VII. Retraction Rights

The client benefits for all products,except for Beauty,Ayurveda and Incense, from a clause of retraction without cause within fourteen (14) days of the date of delivery. This right of retraction is never applicable if the products have been removed from their original packaging. It can be exercised by returning, at the Customer's expense, the products to the address indicated by our services along with the original bill of which the Customer should keep a copy. Prior to any returns, the Customer must first make his intentions known to Yoga Concept which will then provide the Customer with a return number (e-mail for any return: contact@yogaconcept.com). The return number issued by Yoga Concept should appear clearly written on the packaging next to the address. Yoga Concept will then reimburse the Customer the amount already paid not including all shipping fees in compliance with the terms set forth in article VII below.

VIII. Reimbursement

Refunds of products according to the terms described in articles II and VI will be made by Yoga Concept within a maximum delay of twenty five (25) days following the receipt of theose products. The refund will be made to the account used to originally purchase the items.

IX. Governing Law

All orders imply the legal acceptance by the Customer of the General Terms of Sales. These terms and conditons are governed by French Law. In case of litigation, the only competent courts are French Tribunals.

X. Data Protection

The information about the Customer that is gathered by Yoga Concept during the ordering process is necessary for carrying out the transaction and for this purpose may be communicated in whole or in part to the service providers of Yoga Concept participating in the execution of the order. The Customer is hereby informed that the same personal data may also be collected by an organisation responsible for the analysis of orders and the fight against credit card fraud. In compliance with the [loi Informatique et Libertés n° 78-17 of January 6 1978], the customer has the right to access, correct, challenge or delete personal data.

XI. Each person is responsible for the content they post

The users of the website are responsible for all information they post and the consequences thereof

All users of the website www.yogaconcept.com agree not to download or upload content that is illicit or shocking. Content of a nature that is pornigraphic, racist, or that encourages the consumption of illegal products is prohibited and downloading content of this nature onto the website will lead to the deletion, without notice, of the users account. Legal action may be taken against the user.

While certain content and conduct are forbidden, Yoga Concept does not actively monitor the content posted by the user and may not be held reponsible for the content that the user posts on the website.

The user may be required to add, modify or remove content from the site. Yoga Concept reserves the right to remove or refuse content on the site without any obligation to inform the user.

Yoga Concept retains the right to access, read, maintain or reveal all information considered necessary to meet all legal, rules, or government requirements in order to respect the present conditions, including an investigation into the potential violation of these conditions in order to detect or prevent fraud, a technical or security problem, satisfy demands of user support or to protect the rights, property or security of Yoga Concept, its users and the public

Yoga Concept may, without notice, immediately suspend or cancel your access to the website and remove all content that you provide if the conditions are violated or for any other reason.

Furthermore, Yoga Concept has no obligation to maintain information in its data base or transfer information relative to a users account.

XII. YOGA CONCEPT and its users repect intellectual property

Yoga Concept or its partners is the owner of the intellectual property rights of the website and all the elements ( text, photos, comments, publications, illustration and images ) that are protected by law. Therefore, copying, downloading or using the content of the website is forbidden worldwide. All representation and/or reproduction and/or use whether total or partial of the contents and services offered by the website www.yogaconcept.com, without prior written authorization by the company Yoga Concept and/ot its partners is strcitly forbidden and may be considered Piracy according to article L 335-2 and the articles which follow of the intellectual property code.

The user who has their own website and who would like to place a link to the Yoga Concept website on their site, must first obtain prior written consent from Yoga Concept.

The text, graphics, images, sound and videos downloaded onto the website by users become the property of the editor. The users that add their website to the address www.yogaconcept.com accept that the editor use all the contents of their website, unless it is otherwise expressed in writing on condition that the source be explicitly indicted on the website www.yogaconcept.com.

XIII. Intellectual property

Yoga Concept owns all rights to the present website and all the elements, designs, logos, ilustrations, texts, sound etc... that appear, except the brand Yoga Concept and the corresponding logo which are the property of Pamela Levy.

Yoga Concept does not authorize any licence or right other than the right to access and consult the present website.

The copying or utilising of all or part of the website is not authorized except for personal or private use. All other use carried out without prior written authorization by Yoga Concept will be considerd piracy and may be sanctioned as such.

XIV. Additional terms

Data processing or technical problems on the website

Yoga Concept refuses all responsibility in the event of interruption, malfunctioning or fraudulent intrusion on the website.

Yoga Concept may not be held responsible for the loss of data or documents following consultation of the website. It is the reponsibilty of the buyer to save their documents before placing an order on the website.

Force majeure

Yoga Concept may not be held responsible for not repecting the present conditions in the event of force majeure according to article 1148 of the civil code.

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